Moneta Markets are a regulated CFD broker, providing traders access to the global market through top tier FX liquidity providers. We give clients access to over 300 tradable instruments through our the powerful MT4 and PRO Trader platforms, as well as iOS and Android Apps.

With Moneta Markets, you can trade over 300 instruments such as Currencies, Commodities, Indices and Share CFDs through the Moneta Markets MT4 and PRO Trader platforms.

Moneta Markets is a trading name of Moneta Markets South Africa (Pty) Ltd, an authorised Financial Service Provider (“FSP”) registered and regulated by the Financial Sector Conduct Authority (“FSCA”) of South Africa under license number 47490 and located at 1 Hood Avenue, Rosebank, Johannesburg, Gauteng 2196, South Africa.

Moneta Markets is a trading name of Moneta LLC, registered under Saint Vincent and the Grenadines Financial Services Authority (“SVGFSA”) with registration number 2052 LLC 2022 and located on First Floor, First St Vincent Bank Ltd Building, James Street, Kingstown, St. Vincent and the Grenadines.

Moneta Markets is a regulated CFD Broker. Under FSCA and SVGFSA regulation, Moneta Markets assures transparency across all CFD trading operations, with all client funds kept in a segregated account held with the AA rated AA-Rated Global Bank. Moneta Markets are subject to regular third-party auditing.

Due to CFTC regulation, US traders are unable to trade with non-US brokers. Traders from all other countries are welcome to apply.

While we welcome clients from all over the globe, unfortunately we are unable to service clients from the following countries and regions:
Afghanistan, American Samoa, Albania, Australia, Belarus, Bermuda, Bosnia And Herzegovina, Bulgaria, Burma, Burundi, Central African Republic, Crimea, Croatia, Cuba, Cyprus, Democratic Republic of the Congo, Eritrea, Former Federal Republic of Yugoslavia, Guam, Iran, Iraq, ISIL (Da’esh) & Al-Qaida & The Taliban, Italy, Ivory Coast, Japan, Liberia, Libya, Macedonia, Mali, Montenegro, Myanmar, North Korea, Puerto Rico, Republic of Guinea, Republic of Guinea-Bissau, Romania, Sierra Leone, Serbia, Sevastopol, Singapore, Slovenia, Somalia, South Sudan, Spain, Sudan, Syria, United States of America, United Kingdom, United States Virgin Islands, Venezuela, Yemen, and Zimbabwe.

To open a Moneta Markets live trading account, click the white ‘Demo’ button at the top right hand corner of every page.

Each Moneta Markets demo account lasts for 30 days before your login will expire. We encourage our new traders to demo trade until they are comfortable with the Moneta Markets MT4 and PRO Trader platforms as well as their own trading strategy.

To open a Moneta Markets live trading account, click the green ‘Sign Up’ button at the top right hand corner of every page. Complete the application, provide the required documentation for proof of identity and once approved, your new account details will be emailed to you.

The online application required for a live Moneta Markets trading account is fast and easy to complete and generally takes just a couple of minutes. If your country of residence is eligible for online verification, your account will be opened instantly, and you can deposit funds to start trading. If you are required to manually submit the accompanying required proof of identity documentation, your account will generally be set up for funding and live trading within 24 hours.

To open a live CFD trading account, Moneta Markets’ AML and CTFA regulations require 100 points of proof of identity documentation to be submitted alongside your application. Using a smartphone, digital camera or scanner, simply upload a clear picture of the required documents or email them to [email protected]. Please note that you will still be required to submit your Proof of Address documentation prior to any withdrawal requests.

Proof of ID specifications
Please send a colour copy of one of the documents outlined below, ensuring that the entire document is contained in the copy and is clearly legible:
· A valid international passport (showing the signature page); or
· A valid Driver’s Licence (showing the photograph side); or
· A Government issued National Identity Card.

Proof of Address specifications
Please also send a copy of one of the following documents, ensuring that the entire document is contained in the copy and is clearly legible:
· A utility bill received within the previous 3 months. E.g. gas, electricity, water, rates that contains the applicant’s name and residential address; or
· A credit card statement or bank statement received within the previous 3 months (no online print-offs).

There are ZERO account opening or maintenance fees on all Moneta Markets live CFD trading accounts. This ensures that you can fund and trade your capital at your own pace with no pressure from Moneta Markets.

Moneta Markets clients can fund their account in a number of ways from within the Moneta Markets Client Portal.

Simply log in to your Client Portal, Click “Funds” - “Deposit” on the left side menu and choose your preferred funding method.

Moneta Markets can accept deposits from $50 using Bank Wire and Credit/Debit Card. Just remember that you can open and keep a live CFD trading account with a $0 balance.

Please note: Some deposit methods have a higher minimum deposit requirement.

Once your Proof of Address documentation is verified, Moneta Markets clients can withdraw funds directly from the Moneta Markets Client Portal.

Simply log in to your Client Portal, Click “Funds” - “Withdraw Funds” on the left side menu and choose your desired method.

Please note: 1. Due to AML / CTF laws, Moneta Markets cannot deposit funds to third parties. All money withdrawn from your account must go to a bank account in the same name as your Moneta Markets trading account.
2. Bank wire withdrawal requests must be verified for safety and security by the provision of a bank statement; which includes account holder information and bank details.

Deposit and withdrawal requests received prior to 19:00 EAST will be processed that same day. Requests received after 19:00 AEST will be processed on the next business day.

Moneta Markets does not charge any internal fees for deposits or withdrawals. However, please note payments to and from overseas banking institutions may attract intermediary transfer fees from either party which are independent of Moneta Markets.

From https://myaccount.monetamarkets.com/login, select “Forgot Password” at the bottom of the login form, enter your email address, and click “Submit”. You will receive an email containing your new password shortly after.

Moneta Markets’ standard Forex leverage starts at 1000:1 for FX pairs.

The maximum leverage Moneta Markets may offer is up to 1000:1 for FX, however you can reduce this to suit your risk appetite and trading strategy.

To view the maximum leverage for other Moneta Markets asset classes, please click here.

To submit a leverage change request, simply click here and complete the form at the bottom of the page.

To view MT4 or MT5 trade history, log in to your platform and select the ‘terminal’ window where you would normally see your account balance. Choose the ‘account history’ tab at the bottom. Right-click to choose custom dates, and export the report to your computer if needed.

Moneta Markets will alert you via email when the ‘Margin Level’ reaches 80%. From here, we will email you on the deposit requirements needed to keep your position open. If your Margin Level drops to 50%, then your position will be automatically closed via a margin call.

Holding both an open long and short position in the same Forex currency pair at the same time (otherwise known as hedging) is permitted on all Moneta Markets trading accounts.

No. Moneta Markets does not accept funds from or send funds to third parties.

MT4 swap rates can be accessed through the Market Watch tab (Ctrl+M). Right-click the financial instrument of interest, and select “Specifications”. From here you will be able to view the long and short swap rates.

This is because a swap involves pushing back the value date on the underlying futures contract and on Wednesday this date changes from Friday to Monday. Swap is therefore charged for the extra 2 weekend days.

If you are an existing client and wish to create an additional account, log in to the Client Portal, select "Accounts", and choose ‘Demo’ or 'Live' – ‘Open an Account’.

As a transparent, regulated broker we have policies and procedures in place to protect our clients during potential ‘black swan’ events, we have policies in place that will cover your negative equity level, restoring your account to a neutral balance.

Should an event transpire which results in a client’s trading account falling into a negative balance, we will be in touch to communicate that we will be restoring your account to a neutral balance, after which you are welcome to redeposit funds and resume trading as per usual
We understand that these rare events can cause significant stress, which is why we have these policies in place. Once we have restored your trading account to a neutral balance, you are welcome to redeposit funds and resume trading as per usual.

Please note: Should it be determined that a negative balance is the result of trading abuse, such as but not limited to excessive leverage or position size, Moneta Markets’ will evaluate whether the account qualifies to have the balance restored to neutral.

Yes, if you wish to open a Company Account please do so by clicking here

Traders can manage multiple MT4 accounts using MultiTerminal for MT4. Find out more about how to manage multiple trading accounts here.

If you would like to raise a dispute or complaint, please email us at [email protected]. To help us investigate and resolve your complaint as quickly as possible and with minimum inconvenience to you, please ensure that you provide as much information as possible in your email, including:

1.Your name, date of birth and address
2.Your trading account number and order number(s)
3.A clear description of your complaint
4.Details of what you would like us to do to put it right
5.Copies of any relevant documents, such as letters, screenshot, trading statements, etc.
6.Phone number where we can contact you

The ‘Off Quote’ is a common message in the MT4/MT5 platform, indicating that no price is currently available, or the last prices are no longer considered valid market prices. This error typically occurs in the following situations:

Poor Internet Connection: A weak or unstable internet connection is a frequent cause of off quotes. When your connection is lost or experiences disruptions, it can lead to error codes, usually appearing either when placing an order or following a disconnection.

Failure to Connect with the Broker Server: Sometimes, off quotes occur because the broker or liquidity provider rejects an order due to the unavailability of the quoted price. For instance, if you submit a sell order at a specific price and specify a maximum deviation, but the broker attempts to match it with a deviation beyond that maximum, an error will occur because the order exceeds the defined limits.

To reduce the likelihood of encountering off quotes, traders can take several precautionary steps:
Choose a reliable broker: Select a reputable and trustworthy broker with a history of providing reliable and timely quotes, even during volatile market conditions.

Ensure a stable internet connection: Maintain a stable and high-speed internet connection for your trading activities. Wired connections are generally more reliable than wireless ones, reducing the risk of network-related issues.

Avoid high volatility or low liquidity periods: High volatility, often associated with major news releases, can increase the chances of off quotes. Consider refraining from trading during these periods or adjusting your trading strategy to account for the heightened market activity.

Analyse Rejection Messages:
Take a closer look at any preceding rejection messages recorded in the log or journal. These messages can provide valuable insights into the specific reasons behind the error and help you address them effectively.

Please be aware that in the event of off-quote errors:
Moneta Markets cannot be held liable for any damages, claims, losses, liabilities, or costs arising from the error.
Moneta Markets reserves the right to restrict or suspend the trading activities of the involved Client until further notice.

Moneta Markets reserves the right to make the necessary adjustments to rectify the error.
Any dispute arising from a quoting or off-quote error message will be resolved based on the fair market value, as reasonably determined by Moneta Markets, of the relevant currency at the time the error occurred.

Under Moneta Markets’s partnership with MetaQuotes, Moneta Markets offers Forex, Commodities, Indices and Share CFDs on the industry-leading MetaTrader 4 and PRO Trader platforms.

Moneta Markets clients can enjoy seamless integration between all trading platforms, whether they prefer to trade using the powerful MT4 platform and mobile apps, or the Moneta Markets web-based PRO Trader platform.

To download MT4,simply log into your client portal here and select “MT4 Download”, then choose your platform of choice for your device.

To change your MT4 password, log in to your client portal, go to “Manage Accounts”, select “Change” on the trading account you wish to change, enter and confirm your new password, and save changes.

Moneta Markets offers its traders the official MT4 mobile applications, allowing you to trade anywhere, anytime. These applications are available across all mobile platforms including both Apple and Android.

To access the MT4 mobile platforms, log into your client portal and select “MT4 download” and choose the correct app for your device. Once the application is downloaded and opened, follow the steps below:

1. Go to ‘Settings’.
2. Click on 'Manage Accounts' or 'Settings'.
3. Then click on the small plus sign or select 'New Account'.
4. Then select 'Log in to an existing account'.
5. Search for the broker name
6. Select the server your account was set up on
7. Enter your login credentials and password
8. Click on 'Sign In'

Your MetaTrader 4 login information, including your account number, password, and Moneta Markets server were emailed to you when you opened your trading account.

In order for you to log in to your MT4 trading account, you will need your account number and password. These details were sent to you when you first opened your account. Select 'File' then 'Log in to Trade Account'. A login box will then appear in which you will be able to enter your account number, password and select the relevant server.

When typing your password, you should ensure that it is entered correctly. If you are copying and pasting, make sure not to copy any extra spaces over. You should also ensure that you select the server name mentioned in the email containing your login details. If you cannot see the server in the drop-down list, simply rescan the servers on your platform and select the correct server to ‘Login’. You will see your connection status update in the bottom right-hand corner of the platform. If the connection’s status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double-check that the server address was entered correctly.

There are two ways to open an MT4 Account. When you are first opening a live account you will be able to select the platform of your choice, MT4 ECN, MT4 STP.

Alternatively, if you already have a live account, you can choose to open an additional MT4 ECN, MT4 STP, MT5 ECN or MT5 STP.

When trading using MetaTrader 4 (MT4) platform and the ‘Trade Context is Busy’ message appears, it generally means that the platform is trying to process two (or multiple) orders at the same time.

To resolve this issue, simply close and reload your MT4 trading platform.

When you sign up to use the Moneta Markets App, you will be prompted to Start Demo Trading or Open a Live Account. Click “Open Live Account”, complete the form, and submit your ID documentation.

It takes just minutes to complete the live account opening form. If you have submitted your required ID documentation, you can start trading within 24 hours.

There are two methods of linking an existing live account with the App.
Email: When you sign up to the App using an existing email account, you will be prompted to connect an existing trading account. Then, simply enter your Email address and App password, and any live accounts associated with your email address will be connected.

Social Media: When you sign up for the App using a social media account, you will be prompted to enter your phone number, email, name, and password. At the bottom of the screen, click “Link your Account”. Then, enter your phone number or email, password, and click “Link”.

You can fund your live trading account using a variety of different methods by tapping the “$” icon in the bottom-center of your home screen and watchlist.

Yes. When you log in to the App, you will be asked to select an account. From here, you will also see a “Open New Account” button. Click the button, and select your desired account settings, click ‘Submit’. Your new live account will be activated shortly after.

Alternatively, you can create an additional account by navigating to the Settings screen. Under the Trading screen, tap ‘Switch Account’ and tap ‘Open New Account’, select your desired account settings and confirm.

Opening a demo account is quick and easy. All you have to do is complete the initial sign-up using your phone number, email address, or social media, and a demo account will automatically be created for you.

Yes, a demo account is set to expire after 90 days of inactivity. If your demo account is still active, ensure that you are using the correct account number and password.

If you forget your password, it can be reset either by phone number, or email. While logged out of the App, navigate to the login screen, and tap ‘Forgot Password?’. Here you can choose your preferred option, Phone or Email. For phone, enter your phone number and tap ‘Get Code’. Enter the verification code that is sent to you phone, followed by your new password and confirming your password, then tap ‘Submit’. For email, simply enter the email address used to register your App, and a new password will be sent to your email.

To place a trade, all you have to do is search from the product you want to trade, or select it from one of the lists showing on your home screen, which will bring up the order ticket. Then, select ‘Market Order’, tap either ‘Buy’ or ‘Sell’ and enter your trade volume. If you wish to set a Stop Loss and Take Profit for your order, toggle the switch and enter the price levels at which you want to please your orders, and press ‘Trade’ to send your order to market. You will receive confirmation that your order has been placed.

To place a pending order, all you have to do is search from the product you want to trade, or select it from one of the lists showing on your home screen, which will bring up the order ticket. Then, select ‘Pending Order’, choose your order type - ‘Limit’ or ‘Stop’, and enter the price level you wish to place your order and your trade volume. If you wish to set a Stop Loss and Take Profit for your order, toggle the switch and enter the price levels at which you want to please your orders, and press ‘Trade’ to send your order to market.

If you wish to modify your pending order, you can do so from the ‘Trades’ page, by clicking ‘Edit’ in the order ticket that you would like to modify, and adjust your pending order accordingly before clicking ‘Confirm’. You will receive confirmation that your order has been modified successfully.

To enter a stop loss or take profit, you can do so be switching the Take Profit and Stop Loss toggles on your order ticket and entering the price levels at which you’d like to place your Take Profit or Stop Loss.

If your order has already been sent to market, navigate to the ‘Trades’ screen, and tap ‘Edit’ on the order ticket that you wish to add your Stop Loss or Take Profit to. Then, enter the price levels, and tap ‘Confirm’.

The maximum leverage is up to 1000:1 on FX and Gold products.

To change your maximum leverage, you can do so from the Settings screen, and under the trading menu tap the ‘Leverage’ icon. From here, you can view your current maximum leverage and select the maximum leverage the you desire. Then, ensure you agree to the Terms and Conditions and press ‘Confirm’.

Yes, you are able to change your maximum leverage if you have an open position. However, it may affect the margin required to maintain existing open positions or to open new positions.

Unfortunately not. If you would like a different account type, create an additional account by navigating to the Settings screen. Under the Trading screen, tap ‘Switch Account’ and tap ‘Open New Account’, select your desired account settings and confirm.

Unfortunately not. The only way to display a new account number it to open an additional account, which you can do by navigating to the Settings screen. Under the Trading screen, tap ‘Switch Account’ and tap ‘Open New Account’, select your desired account settings and confirm.

Yes, you can. If your internet connection is stable, all trading operations will be sinchronised across all logged-in devices. However, the trading journals will be recorded independently for each device.

The only coss applicable when hedging positions are spreads and swap-fees. Hedged positions of the same pair/instrument don’t affect your margin.

To make a withdrawal, tap the “$” symbol in the footer menu of the App, and tap ‘Withdraw’ in the top menu. Enter the amount you wish to withdraw followed by your preferred Withdrawal method, and tap ‘Transfer’.

Currently, all UnionPay deposits are winstand, while wire/bank transfers are subject to your bank’s processing time. Withdrawals usually take 1-3 working days to process, subject to your bank’s processing time.

Withdrawal times depend on the processing requirements of your bank or financial institution. Under usual circumstances, they should be processed within 1-3 wording days. If you have not received the payment after 3 working days, please contact the Moneta Markets Support team. We will then contact your bank for an update, requesting it be handled as a priority.

The minimum deposit is $50, depending on your account type. Moneta Markets will cover the withdrawal fee of $20USD for one deposit each month, which is a fee charged by your financial institution for Bank/Wire transactions.

As long as the amount of the withdrawal is within the range of your balance, there is no maximum limit.

Along with many regional and local deposit methods, we accept Bank/Wire transfer, Credit/Debit Card (Visa and MasterCard), FasaPay, JCB, Sticpay, BTC and USDT.

There are costs incurred from spreads and swap fees. Indices incur a small fee per lot by the liquidity provider, however, no other handling fees are charged.

If you have an open order (or orders) and the margin required to maintain the open position/s is not affected, your withdrawals can be processed.

The minimum margin required to trade with Moneta Markets is 50%. If your account falls below this level your positions will be partially closed, or close positions. If your account falls under 80% margin, all positions will be force-closed.

Average spreads on FX pairs are from 0.0 pips on Moneta Markets’ Prime ECN accounts. Direct STP FX spreads are typically between 1-1.5 pips on liquid pairs.

The time of Moneta Markets’ trade servers is GMT+2 in winter and GMT+3 in summer.

Yes, Moneta Markets supports the use of Expert Advisors (EAs) and automated trading tools, however, this must be managed from MT4 or MT5 for your desktop device.

Moneta Markets values the security of clients’ funds, and as such, all funds are segregated from client funds in an AA-Rated international bank.

Moneta Markets is regulated and authorised in multiple jurisdictions, according to the governing bodies below: Moneta Markets is a trading name of Moneta Markets South Africa (Pty) Ltd, an authorised Financial Service Provider (“FSP”) registered and regulated by the Financial Sector Conduct Authority (“FSCA”) of South Africa under license number 47490 and located at 1 Hood Avenue, Rosebank, Johannesburg, Gauteng 2196, South Africa. Company Registration Number: 2016 / 063801 / 07. Contact Phone Number: +27 (10) 1429139. Operational Office: 31 First Avenue East, Parktown North, Gauteng, Johannesburg, 2193, South Africa.

Moneta Markets is a trading name of Moneta Markets Ltd, registered under Saint Lucia Registry of International Business Companies with registration number 2023-00068.

Moneta Markets Pty Ltd is authorised to provide general financial product advice to clients only. It is a corporate authorised representative (CAR number 1298177) of AGC Capital Securities Pty Ltd (AFSL:481024). It is not authorised to issue; nor make a market in financial products to clients.

Moneta Markets is a trading name of Moneta Markets Ltd, authorised and regulated by the Financial Services Authority of Seychelles with License No. SD144. Moneta Markets Ltd is registered and located at Room B11, 1st Floor, Providence Complex, Providence, Mahe, Seychelles which operates under a separate domain.

Overnight interest, or swap, refers the a form of lending that is paid or earned as a difference in the national interest rate, that reflects the respective currency combinations of an open trade. If you hold a currency pair or CFD instrument from the end of the trading day until the next trading day, you will pay or receive interest on that position. The calculation method is as follows:
Instrument held = buy/sell inventory fee * lot * contract size * minimum fluctuation point of price * holding days.

Different instruments have different restrictions on the minimum and maximum trade size. The minimum position size for Forex is 0.01 lots, and the maximum is 50 lots. The minimum trade size for gold, silver, crude oil, and spot crude oil is 0.01 lot, and the maximum is 20 lots. The minimum trade size for stock indexes is 1 lot, and the maximum is 500 lots (Nikkei225 minimum trade size is 50 lots, while the maximum is 20,000 lots. China 50 minimum trade size is 1 lot while the maximum is 40 lots)

In volatile market conditions, an account may be stopped out of a position due to insufficient margin. Moneta Markets will not compensate for any margin calls or losses caused by market factors.

All open contracts at the time of close are automatically saved for the next business day. All clients will pay or receive the corresponding interest or swap fee when the market opens the following day.

The demo account is designed to help clients become familiar with the Moneta Markets App and trading environment and doesn’t fully reflect the trading conditions of the live market.